Unlock the Potential of Your Retail Business with Retail Coaching!

Are you ready to elevate your retail business? At Retail Makeover I.T., our personalized coaching services are designed to help you overcome challenges, sharpen your strategies, and achieve measurable results.

 Customized coaching tailored to your store’s unique needs

 Expertise in inventory control, customer experience, team training, sales growth, and tech integration

 Fresh insights and proven best practices to drive performance

A clear roadmap—eliminating the guesswork and costly trial-and-error

Whether you’re looking to grow, adapt, or streamline, we’ll help you move forward with confidence.

Let’s build the future of your business—together.

Contact us today to learn more!


Take Control of Your Inventory & Unlock Your Business Potential

Retail Makeover I.T., we help retailers eliminate stock issues and streamline operations with smart, customized inventory solutions.

Say goodbye to:

  • Stock-outs and overstocking

  • Manual errors and inefficient tracking

  • Tied-up cash flow and frustrated customers

Say hello to:

  • Accurate, real-time inventory control

  • Optimized stock turnover

  • Improved cash management

  •  Better customer service and higher profits

Let’s transform how your business handles inventory.

Partner with Retail Makeover I.T. and take a smarter, more strategic approach to inventory management.

Contact us today to get started.


Meet the Team Behind Retail Makeover I.T.

At Retail Makeover I.T., we specialize in helping independent retailers succeed in today’s fast-changing retail landscape. Led by Barbara and Stephen Crowhurst, we offer a powerful combination of business coaching, store design, social media strategy, website development, and digital integration—all under one roof.

Barbara Crowhurst is one of Canada’s leading retail business coaches and store design experts. With over 30 years of experience, she helps retailers modernize their businesses through personalized coaching, merchandising solutions, and customer-focused strategies. She’s known for making retail more profitable, practical, and engaging—and she brings deep knowledge of social media and customer connection to every project.

Stephen Crowhurst leads the IT side, supporting retailers with smart, easy-to-manage websites and digital tools. He specializes in Shopify, WordPress, Squarespace, and more—helping retailers build online stores, sync systems, and simplify operations. His goal: make technology feel approachable and powerful, so retailers can focus on doing what they love.

Together, we provide the support, strategy, and tools independent retailers need to grow, adapt, and thrive—both in-store and online.

Understanding Your Business Financials

At Retail Makeover I.T., we offer tailored financial analysis and reporting services to help you gain a clear picture of your business performance.

Our team works closely with you to:

  • Break down your numbers in plain language

  •  Spot trends and areas needing attention

  • Uncover opportunities to boost profitability

When you understand your financials, you can:

  • Set realistic, achievable goals

  • Allocate resources more effectively

  • Make informed, strategic investments

  • Anticipate challenges and plan for long-term success

Take control of your business with confidence.

Contact us today to learn how we can help.


Revitalize Your Store with Strategic Design

At Retail Makeover I.T., we design retail spaces that do more than look good—they drive results.

Our expert design services help you:

  • Showcase products more effectively

  • Improve customer flow and shopping comfort

  •  Increase engagement and boost sales

  •  Create a space that reflects your brand and stands out

Whether you’re starting fresh or giving your store a facelift, we’ll help you create a layout that works as hard as you do.

Let’s design a store your customers will love—and your business will benefit from.

Contact us today to get started!


Maximize Your POS and Online Sales

Are your point-of-sale system and website working as hard as you are? At Retail Makeover I.T., we help retailers upgrade their POS and online platforms to increase efficiency, improve customer experience, and drive more sales—both in-store and online.

We support leading platforms like Shopify, Squarespace, Square, and WordPress, offering tailored solutions that:

  •  Streamline checkout and payment processing

  • Sync inventory across all channels

  • Boost your online presence and conversion rates

  • Create a seamless shopping experience for your customers

Let’s optimize your tech so you can focus on growing your business.

Contact us today to get started.

Contact Us Today

When your business hits that painfully sour spot—where nothing seems to go right—it’s time to reset.

We help retailers make bold decisions, sharpen their skills, and take focused action to move forward with clarity and confidence.

Let’s talk. Let’s turn it around.